Privacy Policy

1. Information We Collect

We may collect the following information:

  • Contact details – your name, email address, company name, and phone number when you fill in forms or contact us.

  • Usage data – how you use our website, including pages visited and interactions.

  • Technical data – your IP address, browser type, and device information (collected through cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our Power Platform consultancy services.

  • Manage client relationships and deliver ongoing support.

  • Improve our website experience and marketing performance.

  • Comply with legal or regulatory obligations.

3. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Your consent (for example, newsletter or event sign-ups).

  • Contractual necessity (to deliver a service you have requested).

  • Legitimate interests (to grow our business and improve our services).

  • Legal compliance (where required by law).

4. Sharing Your Information

We do not sell or trade your personal data.
We may share limited information with trusted partners and service providers who help us operate our business — for example:

  • Microsoft (Power Platform services)

  • Mailchimp (email marketing)

  • Our website hosting and analytics providers

All partners are required to handle data securely and only for the purpose we’ve agreed.

5. Data Retention

We only keep your personal data for as long as needed to:

  • Deliver the service or fulfil the purpose it was collected for, and

  • Meet any legal or accounting requirements.

After this period, data is securely deleted or anonymised.

6. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to understand website traffic and improve usability.
You can manage or disable cookies in your browser settings at any time.

7. Your Rights

Under UK GDPR you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent at any time.

  • Object to or restrict processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

8. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us:

Smart Digital Toolbox
📧 info@smartdigitaltoolbox.com
🌐 www.smartdigitaltoolbox.com